Contact 6E Club: Writing to Us, Self-Help and Reporting Fakes

Email: Where Things Stand

Our email address: still being set up. No address is printed here yet, on purpose. The moment the inbox can receive mail, its address will be shown in this exact spot.

Until then, please treat any email that claims to be from our team with care. A real message from us will never ask you to pay, to share a code or to install something.

Real and Fake Support Channels Compared

We do not run phone support, WhatsApp support or Telegram support, and we have no official social media profiles at present. So a number or group that calls itself “6E Club customer care” is fake, every time.

There is also a practical reason we have no helpline: your account, coins and history are stored in your own browser, not with us. Nobody here can look them up, fix them or reset them for you.

Fix It Yourself First

These three pages answer most of the questions people would otherwise send:

• The problem and quick-fix table covers stuck rounds, slow screens, missing coins and lost accounts.
• The short answers by topic handle “can I…” and “why does…” doubts.
• The sign-in troubleshooting guide explains error messages and what to do about a forgotten password.

Writing a Message That Gets a Useful Reply

Once the inbox opens, a few details make any reply faster. Please include:

• the link to the page you are writing about, or its title;
• which phone and browser you use (say, Chrome on an Android phone, or Safari on an iPhone);
• what happened, step by step, and roughly when (India time);
• for a game issue, the room length and the period number, if you noted it.

Never send any of these, to us or to anyone using our name:

• passwords, including the one for your game account;
• OTP codes, UPI PINs or ATM PINs;
• screenshots of a bank app, a UPI app or a payment history;
• photos of Aadhaar, PAN or other ID documents.

Nobody on our side has any use for these. Whoever asks for them is attempting fraud.

Reporting a Scam That Uses Our Name

If a fake site, app, number or group has tricked you or someone you know, act in this order:

1. Money already gone? Dial 1930 straight away. This national helpline handles online financial fraud, and an early call improves the odds of the money being held.
2. Register a complaint on the National Cyber Crime Reporting Portal. Attach screenshots, the link or number used, and the time of each payment.
3. Ring your bank on the helpline printed on the back of your card, or through its official app, and ask for further debits to be stopped.
4. Stop all contact with the scammer, and do not pay any “recovery fee” promised by a new stranger.

You can also learn how real addresses differ from copies on the genuine address checklist, or go back to the 6E Club main page.